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Total Customer Relationship

Author: W. R. Synnott

Year: 1978 / Volume: 2 / Issue: 3

$15.00
GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites

Author: Terri C. Albert, Paulo B. Goes, and Alok Gupta

Year: 2004 / Volume: 28 / Issue: 2

$15.00
Determining Management Information Needs: A Comparison of Methods

Author: Malcolm C. Munro and Gordon B. Davis

Year: 1977 / Volume: 1 / Issue: 2

$15.00
When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry

Author: Priyanga Gunarathne, Huaxia Rui, and Abraham Seidmann

Year: 2018 / Volume: 42 / Issue: 2

$15.00
Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities

Author: Terence J. V. Saldanha, Sunil Mithas, and M. S. Krishnan

Year: 2017 / Volume: 41 / Issue: 1

$15.00
Interfirm Strategic Information Flows in Logistics Supply Chain Relationships

Author: Richard Klein and Arun Rai

Year: 2009 / Volume: 33 / Issue: 4

$15.00
The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention

Author: Anne Scherer, Nancy V. Wunderlich, and Florian von Wangenheim

Year: 2015 / Volume: 39 / Issue: 1

$15.00
The Application of Electronic Meeting Technology to Support Strategic Management

Author: Craig K. Tyran, Alan R. Dennis, Douglas R. Vogel, and J. F. Nunamaker, Jr.

Year: 1992 / Volume: 16 / Issue: 3

$15.00
Successful Development Strategies for Business Application Systems

Author: James D. McKeen

Year: 1983 / Volume: 7 / Issue: 3

$15.00
The Multiplex Nature of the Customer Representative Role in Agile Information Systems Development

Author: Likoebe M. Maruping and Sabine Matook

Year: 2020 / Volume: 44 / Issue: 3

$15.00