Search for: service
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Bridging the Service Divide Through Digitally Enabled Service Innovations: Evidence from Indian Healthcare Service Providers
Year: 2015 / Volume: 39 / Issue: 1
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Service Innovation: A Service-Dominant Logic Perspective
Year: 2015 / Volume: 39 / Issue: 1
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The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention
Year: 2015 / Volume: 39 / Issue: 1
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Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context
Year: 2013 / Volume: 37 / Issue: 3
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Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction with ASP Services
Year: 2003 / Volume: 27 / Issue: 1
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IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality
Year: 2013 / Volume: 37 / Issue: 1
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Service Quality: A Measure of Information Systems Effectiveness
Year: 1995 / Volume: 19 / Issue: 2
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Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies
Year: 1998 / Volume: 22 / Issue: 1
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Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality
Year: 2005 / Volume: 29 / Issue: 4
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Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud
Year: 2018 / Volume: 42 / Issue: 3
$15.00