This instrument has been posted on the Web by Larry Sanders. He has kindly given us permission to link to his site, and we wish to extend our thanks to him for making this instrument available. Remember once you go to this site, you will need to use the "back arrow" on your browser to return to the ISWorld site on surveys.

Citation:

Baroudi, J. J. and W. J. Orlikowski, "A Short-Form Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use," Journal of Management Information Systems, Spring, 1988, 4(4), pp 44-59.

Instrument:

Please click here to view this instrument. Note that for each adjective pair the instrument provides seven scale blanks which can be checked to correspond to the seven possible responses.