A Contingency Model for User Involvement in DSS Development
Many authors have stressed that DSS development requires a high level of user involvement. Three DSS case studies are presented which illustrate that the level of user involvement can vary considerably. Based upon the existing literature, a tentative model of the dimensions affecting user involvement in the creation of a DSS is hypothesized. This model is then refined in light of the three case studies presented.
|Robert I. Mann and Hugh J. Watson
|Decision support systems (DSS), systems development