Volume 45, Number 3 -- September 2021

Issue Cover

Table of Contents

Editor's Comments: Towards Scholarly Flourishing in the IS Field: Stories, Reflection, and Actions in an Emotional Time

Special Issue Editors' Comments: Managing Artificial Intelligence 

Research Articles

Information Technology Investment and Commercialized Innovation Performance: Dynamic Adjustment Costs and Curvilinear Impacts
Prasanna P. Karhade and John Qi Dong
(pp. 1007-1024)

When All Products Are Digital: Complexity and Intangible Value in the Ecosystem of Digitizing Firms
Pouya Rahmati, Ali Tafti, J. Christopher Westland, and Cesar Hidalgo
(pp. 1925-1058)

Anger in Consumer Reviews: Unhelpful but Persuasive?
Dezhi Yin, Samuel D. Bond, and Han Zhang
(pp. 1059-1084)

When Digital Technologies Enable and Threaten Occupational Identity: The Delicate Balancing Act of Data Scientists
Emmanuelle Vaast and Alain Pinsonneault
(pp. 1087-1112)

Assessing the Unacquainted: Inferred Reviewer Personality and Review Helpfulness
Angela Xia Liu, Yilin Li, and Sean Xin Xu
(pp. 1113-1148)

The Development of the Perceived Distinctiveness Antecedent of Information Systems Professional Identity
Cynthia K. Riemenschneider and Deborah J. Armstrong
(pp. 1149-1186; DOI: 10.25300/MISQ/2021/14626)

The Dialectics of Technology Standardization
Rikard Lindgren, Lars Mathiasen, and Ulrike Schultze
(pp. 1187-1212; DOI: 10.25300/MISQ/2021/12860)

The Impact of the Sharing Economy on Household Bankruptcy
Tingting Nian, Yuyuan (Anthony) Zhu, and Vijay Gurbaxani
(pp. 1213-1248; DOI: 10.25300/MISQ/2021/15514)

Technology-Mediated Dangerous Behaviors as Foraging for Social–Hedonic Rewards: The Role of Implied Inequality
Ofir Turel
(pp. 1249-1286; DOI: 10.25300/MISQ/2021/16352)

Capability Development through Just-in-Time Access to Knowledge in Document Repositories: A Longitudinal Examination of Technical Problem Solving
Mani Subramani, Mihir Wagle, Gautam Ray, and Alok Gupta
(pp. 1287-1308; DOI: 10.25300/MISQ/2021/15635)

How Trust Leads to Commitment on Microsourcing Platforms: Unraveling the Effects of Governance and Third-Party Mechanisms on Triadic Microsourcing Relationships
Wenbo Guo, Detmar Straub, Pengzhu Zhang, and Zhao Cai
(pp. 1309-1348; DOI: 10.25300/MISQ/2021/14349)

Is More Better? Divide Between Retailer’s and Manufacturers’ Preferences for Reviews and Review Monetization
Haozhao Zhang, Zhe Zhang, and Srinivasan Raghunathan
(pp. 1349-1410; DOI: 10.25300/MISQ/2021/15759)

Superlatives and Scope of Improvement in Online Recommendations: Breath of Life or a Kiss of Death?
Rohit Aggarwal, Vishal Midha, and Nicholas Sullivan
(pp. 1411-1432; DOI: 10.25300/MISQ/2021/15205)

Special Issue: Managing AI

Special Issue Articles

AI on Drugs: Can Artificial Intelligence Accelerate Drug Development? Evidence from a Large-Scale Examination of Bio-Pharma Firms
Bowen Lou and Lynn Wu
(pp. 1451-1482; DOI: 10.25300/MISQ/2021/16565)

Failures of Fairness in Automation Require a Deeper Understanding of Human–ML Augmentation
Mike H. M. Teodorescu, Lily Morse, Yazeed Awwad, and Gerald C. Kane
(pp. 1483-1499; DOI: 10.25300/MISQ/2021/16535)

Is AI Ground Truth Really True? The Dangers of Training and Evaluating AI Tools Based on Experts’ Know-What
Sarah Lebovitz, Natalia Levina, and Hila Lifshitz-Assaf
(pp. 1501-1525; DOI: 10.25300/MISQ/2021/16564)

Will Humans-in-the-Loop Become Borgs? Merits and Pitfalls of Working with AI (Open Access)
Andreas Fügener, Jörn Grahl, Alok Gupta, and Wolfgang Ketter
(pp. 1527-1556; DOI: 10.25300/MISQ/2021/16553)

When the Machine Meets the Expert: An Ethnography of Developing AI for Hiring
Elmira van den Broek, Anastasia Sergeeva, and Marleen Huysman
(pp. 1557-1580; DOI: 10.25300/MISQ/2021/16559)

Coordinating Human and Machine Learning for Effective Organizational Learning
Timo Sturm, Jin P. Gerlach, Luisa Pumplun, Neda Mesbah, Felix Peters, Christoph Tauchert, Ning Nan, and Peter Buxmann
(pp. 1581-1602; DOI: 10.25300/MISQ/2021/16543)

Strategic Directions for AI: The Role of CIOs and Boards of Directors
Jingyu Li, Mengxiang Li, Xinchen Wang, and Jason Bennett Thatcher
(pp. 1603-1643; DOI: 10.25300/MISQ/2021/16523)


Funding for this special issue was provided by the Theodore J. and Peggy L. Willoughby Monograph Series in MIS.

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