Is Office Productivity Stagnant?
Has office productivity been stagnant in recent years, despite massive spending on information technology (IT)? This concern has been raised in both academic publications and in the business trade press. This article examines the basis for that concern, whcih, if true, would have profound implications for both IT researchers and practitioners.
|Author||Raymond R. Panko|
|Keywords||Office productivity, productivity, output per hour, investment, payoffs, impact|