Issues Management in the Information Planning Process

Major corporations have tried in recent years to formalize planning processes in their MIS organizations in response to the growing importance of information processing to corporate business functions. This paper examines the function of long-range planning in an MIS organization with particular attention to the issue management process. The paper critiques the process, identifies both successes and difficulties, and suggests ways in which other organizations contemplating issues management might develop, implement, and maintain this component of the overall planning process.