Management's Role in Information System Development Failures: A Case Study
This paper presents an example of an unsuccessful information systems development. The development failure is analyzed in case form, defined by nonuse of the system for its intended objective and an exodus of key systems developers. Organizational deficiencies in the area of project planning and control are highlighted. Practitioners and academics can benefit from the analysis and avoid similar pitfalls in their own work by sharing these experiences.
|Author||John W. Schmitt and Kenneth A. Kozar|
|Keywords||Managing MIS, MIS development, MIS failures|