Organizational Characteristics and MIS Success in the Context of Small Business

Information systems research on implementation success has always posited the importance of organizational context factors. This implies that previous results, obtained almost exclusively from studies of large organizations, cannot necessarily be generalized to small organizations. This article presents an empirical investigation designed to study the relationship between organizational characteristics and the success of MIS in the context of small business. Several hypotheses were tested using data collected from 464 small manufacturing firms in the province of Quebec. The results show that several organizational computer-usage characteristics are significantly associated to MIS success. It was also found that most of these characteristics are related to the length of a firm’s EDP experience.