Planning, Critical Success Factors, and Management's Information Requirements

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Focusing on a manager’s goals and critical success factors has been advocated as an approach to defining senior and middle managers’ information requirements. In this article a field study is described in which the planning processes in a corporation were used as a mechanism for identifying goals, critical success factors and performance measures and standards, i.e., information requirements for managerial control. A general approach generated from the field study is described and the advantages and disadvantages of the approach are analyzed.
Additional Details
Author Malcolm C. Munro and Basil R. Wheeler
Year 1980
Volume 4
Issue 4
Keywords information requirements, information analysis, critical success factors, systems analysis, management control, planning
Page Numbers 27-38
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