*SIM Competition Paper:* The Application Profile
MIS performance evaluation generally includes consideration of issues such as timeliness, efficiency, effectiveness, and user satisfaction. Much of this can be subjective. For individual applications more objective criteria are necessary to monitor operational occurrences that affect overall performance. This article discusses measuring a system’s performance with an application profile, describes the components that make up a profile spreadsheet, and highlights benefits derived from its use as a management tool.
|John L. Batiste
|Application profile, performance measurement, information systems management, control mechanism