The Formation and Value of IT-Enabled Resources: Antecedents and Consequences of Synergistic Relationships
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34.1.8
Abstract
This paper informs the literature on the business value of information technology by conceptualizing a path from IT assets—that is, commodity-like or off-the-shelf information technologies—to sustainable competitive advantage. This path suggests that IT assets can play a strategic role when they are combined with organizational resources to create IT-enabled resources. To the extent that relationships between IT assets and organizational resources are synergistic, the ensuing IT-enabled resources are capable of positively affecting firms’ sustainable competitive advantage via their
improved strategic potential. This is an important contribution since IT-related organizational benefits have been hard to demonstrate despite attempts to study them through a variety of methods and theoretical lenses. This paper synthesizes systems theory and the resource-based view of the firm to build a unified conceptual model linking IT assets with firm-level benefits. Several propositions are derived from the model and their implications for IS research and practice are discussed.
Additional Details
Author | Saggi Nevo and Michael R. Wade |
Year | 2010 |
Volume | 34 |
Issue | 1 |
Keywords | Business value of IT, systems theory, resource-based view of the firm, IT-enabled resources, emergent capabilities, synergy, strategic potential, compatibility, integration effort |
Page Numbers | 163-183 |