The Golden Scope Syndrom, the Availability Effect, and MIS

Some underlying causes of increasing costs in the health care field and some of their proposed remedies are examined for relevance to the practice of MIS. Conflicting values between specialists and administrators have been described and illustrated in health care by behavior patterns called “The Golden Scope Syndrome” and “The Availability Effect.” These are seen by the author as working in similar ways in computer using organizations. Underlying organizational factors and ways to bring specialist goals and use organizational objectives into alignment are discussed.