The Measurement of Fairness or Equality Perceptions of Management Information Systems Users
This article reports the development of an instrument to measure the perceptions of fairness or equity experienced by users in the context of allocation of information systems resources by the centralized MIS function. Literature in the area of equity and social justice is presented to identify the dimensions of equity relevant to the MIS environment. The article presents the results of data analysis on a cross-sectional survey conducted to refine and evaluate the instrument. Support for reliability and validity of the instrument is presented. Possible applications of the instrument are discussed in the concluding section.
|Keywords||Political perspective of MIS, management of MIS, instrument development, user information satisfaction, validity and reliability assessment, procedural fairness, distributive fairness, reciprocal fairness, equity, factor analysis|